Market Research Analyst

At EMERITUS, we believe that great leaders make the world a better place. Our mission is to make high quality education affordable and accessible. We offer online education programs to professionals across the globe in collaboration with the world class universities such as MIT, Columbia, UC Berkeley, University of Pennsylvania and Northwestern, and more.

With offices in six countries, 650+ employees and more than 50,000 student enrolments over the last 12 months, Emeritus is a global leader in the $280 billion global professional education market.  In 2020, EMERITUS secured a $113 million Series D round with participation from Leeds Illuminate, Prosus Ventures, Sequoia India, and Chan Zuckerberg Initiative.

The Market Research Analyst will be an integral part of the Global Market Research and Customer Insights Team. The global team consists of experienced market research professionals who work to support all business lines, providing data and insights for informed and improved business decision making. The team works with many functional areas, such as Product Management, Marketing, PR, Technology Teams, Design, Delivery, Learning, Business Development, Business Leadership, and Executive Management.

Key Responsibilities

  • Support Market/Desk Research Team with all aspects of desk research
  • Synthesize data, translate complex market research findings into simple and actionable language with focus on “so what’s” and recommendations
  • Storytelling for executive audiences
  • With time, independently manage market research projects from start to finish

Qualifications/Skillsets required

  • 2+ years of experience in field of market research
  • Strong secondary/desk research experience
  • Practical, hands-on work approach, a doer
  • Agile, scrappy and flexible – ability to find innovative ways to deliver results with limited time and resources
  • Great collaborator, a team player
  • Analytical and curious
  • Extremely detail oriented
  • Fast learner, interested in lifelong learning, upskilling and reskilling, constant innovation and professional development
  • Excellent communication skills – oral and written
  • Fluent English (not necessarily a native speaker, but must be very comfortable)
  • Be able to translate complex market research findings into simple and actionable language with focus on “so what’s” and recommendations
  • Outstanding storytelling capabilities
  • Excellent Excel and PPT skills

Pluses:

  • Experience with quantitative primary research (surveys, etc.) and qualitative primary research (focus groups, in-depth interviews, market research online communities, etc.)
  • Experience with market research for education
  • Survey data visualization, using dashboards such as Tableau, PowerBI, Redash or other tools specific to survey data
  • Automation of data analysis, processing and visualizations, using database queries and R/Python interactivity
  • Used to working in an international organization
  • Experience working in a start-up/fast growth environment

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

To apply for this job, mail us at valentina.dsouza@emeritus.org